I’ve noticed a trend happening not only in my day to day work as a user experience designer, but throughout our industry. UX work requires a great deal of diplomacy, and a mastery of the languages spoken in many sub-disciplines of web design and business teams. UX designers are becoming translators, and diplomats as well as designers.
I’ve written a short article on UXMag.com about this issue. An excerpt follows:
As UX designers, our role in our industry is more important today than ever. Our medium is maturing into a broad, multiple-platform, always on, multi-context, center-of-our-universe conduit for information. Our clients and customers are demanding more of us. We’re not just designing web experiences anymore. Our designs have to adapt and respond to a variety of devices with different input methods that are used under very different circumstances where user goals and expectations change as well.
